Frequently Asked Questions

Everything you need to know about shopping with Buddy.

How long does shipping usually take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer Buy Now, Pay Later options through Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, Buddy is committed to ethical fashion. Over 80% of our current collection is made from organic cotton, recycled polyester, or Tencel.

Can I change or cancel my order after it has been placed?

Orders are processed quickly, but we have a 60-minute window for cancellations or address changes. Please contact our support team immediately for assistance.